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E
Emma Cape Town

Loves outdoor activities

T
Thandi Durban

Early childhood certified

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Frequently Asked Questions

Everything you need to know to get started

Our intelligent algorithm considers your location, schedule, requirements, and preferences to suggest compatible matches. You can browse profiles, send messages, and connect with potential matches directly through our secure platform.

We verify identity documents, conduct reference checks, and offer optional background check verification. Families and au pairs can see verification badges on profiles, giving you confidence in who you're connecting with.

Creating a profile and browsing is free! We offer flexible membership plans starting at R799 for 30 days (or R1899 for 90 days) that unlock unlimited messaging and premium features. Au pairs can access most features for free.

Yes, we specialize in the South African market. This focus allows us to understand local needs, regulations, and cultural nuances better than global platforms.

Most families find suitable candidates within 2-4 weeks. Au pairs often receive interest from families within days of completing their profile. The timeline depends on your location and flexibility.

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Your Safety is Our Priority

We've built multiple layers of protection to ensure every connection is safe and secure

ID VerificationMembers can verify their identity for a trust badge
Police ClearanceWe request police clearance and references from au pairs
Reviews & RatingsHonest feedback from the community
24/7 SupportOur team is always here to help
Secure MessagingPrivate, encrypted communication
Safe PaymentsProtected transactions through our platform

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