Safety Tips

Your safety is our priority. Follow these guidelines to stay safe.

Safety First

Au Pair Now is committed to providing a safe platform for families and au pairs to connect. However, it's important that all users take precautions when meeting new people.

Before Meeting

  • Verify profiles by checking for verification badges and complete information
  • Conduct video calls before meeting in person to confirm identity
  • Research the person and check their references thoroughly
  • Trust your instincts - if something feels wrong, it probably is
  • Never send money or share financial information before meeting

Meeting in Person

  • Always meet in a public place for the first meeting (coffee shop, mall, etc.)
  • Tell a friend or family member where you're going and who you're meeting
  • Arrange your own transportation - don't accept rides from strangers
  • Keep your phone charged and accessible
  • Consider having a trusted person nearby for your first meeting

Online Communication

  • Keep conversations on our platform until you're comfortable sharing contact details
  • Don't share sensitive information like your home address, ID number, or banking details
  • Be wary of requests for money or financial assistance
  • Report any inappropriate messages or harassment immediately
  • Block users who make you uncomfortable

For Families

  • Always conduct in-person interviews before hiring an au pair
  • Verify references by speaking directly with previous employers
  • Consider a trial period before making long-term commitments
  • Ensure clear communication about expectations, duties, and compensation
  • Create a written agreement outlining terms of employment

For Au Pairs

  • Research the family thoroughly before accepting a position
  • Ask for references from previous au pairs if possible
  • Ensure you have a clear understanding of duties, hours, and pay
  • Know your rights and local labor regulations
  • Have a backup plan and emergency contacts in place

Account Security

  • Use a strong, unique password for your account
  • Never share your login credentials with anyone
  • Log out when using shared computers
  • Enable notifications for account activity
  • Report any unauthorized access to your account immediately

Report Suspicious Activity

If you encounter any suspicious behavior, harassment, or potential scams, please report it immediately. Your safety and the safety of our community is paramount.

Report an Issue

In case of emergency, contact local authorities:

South African Police Service: 10111